Florida Notary Service Refund Policy
If an order is cancelled after you have made payment but prior to submitting your application documents, Florida Notary Service will refund you your total order upon written request by you. If an order is cancelled after your application document(s) have been processed by Florida Notary Service and/or after payment is committed or paid to the applicable state agency or suppliers, no refund will be provided.
Notary Stamps Replacement Policy
Stamps are replaceable at no cost up to 90 days after purchase date. If you need a replacement after 90 days, a new custom stamp can be purchased at https://supplies.notaryofamerica.com/.
If you need a replacement due to misinformation that you have provided to us for the manufacturing of your stamp materials, you will be charged a $15 re-processing fee. This fee includes manufacturing and shipping costs.
If you have a new address that your material will need to ship to, contact us as soon as this is determined. If the stamp has not been produced and mailed out, then we will be able to update your address at no cost. If the stamp has already been mailed out and is returned to us, we may charge a mailing fee of $7.50 to ship to a new address.
If the stamp has been delivered to an address that no longer is your residence or is deemed unrecoverable, a re-processing fee of $15 will be charged for a new stamp.
- After 90 days of your application and/or payment being received via our website or mail, no refunds will be given.
- Within 31-90 days of your application and/or payment being received via our website or mail, a 50% refund will be given.
- Within 30 days of your application and/or payment being received via our website or mail, a refund will be given less a $25 service fee.
We are unable to refund bond premium, errors & omissions premium or state fees if your notary application is already in process.
Once your request is approved by our accounting department, it will be processed within 10 business days.